Booking & Service Terms
What is included, what is charged and what to expect
Standard packages
The 360° package is CAD $100 for one viewpoint, $150 for two, $200 for three, $250 for four or five, and $400 for six to ten. Signature-item photography starts at CAD $100. Exact deliverables—including image counts, access requirements, travel, final web tour, publication scope and revision allowances—are agreed in writing before payment.
Deposit and balance
The site proposes a CAD $25 booking deposit, credited against the agreed base price. The expected base balances are $225 for five views, $375 for ten views, and from $75 for photography, before applicable taxes or agreed extras. The actual Calendly checkout amount has not been independently verified. Do not pay if it differs from the agreed written charge.
Scheduling and payment
Calendly shows actual appointment availability and requests payment using the configured provider. Stripe may process the transaction. Only a provider-confirmed completed transaction counts as paid; a scheduled appointment alone is not a verified payment. Never pay a second deposit when one was already collected for the same reservation.
Completed-preview projects
A project photographed or prepared before appointment booking may use a separate client preview and payment page. Its agreed price is distinct from the appointment packages above; any waived booking fee is shown on that project page. Confirm the preview, selected delivery and written scope before paying. Card payments are processed by Stripe. For e-Transfer, send the displayed agreed total to hello@google3d.com through your own bank; the website does not initiate the transfer. We manually verify funds and prepare/send the receipt or invoice. Estimated processing for completed, approved projects is 1–2 business days after full payment and any required publishing permission are confirmed. Google controls acceptance and publication timing.
On-site permission
The customer must have authority to request photography at the location and secure reasonable access and permissions for interior capture, staff visibility and potential publication. We do not guarantee Google Maps approval, Street View connections or search ranking.
Performance and completion
Agreed scope, capture date, editing stages, approximate delivery timing, approved file formats and publication permissions should be recorded in the individual written estimate. Extra travel, more viewpoints, content creation or true 3D reconstruction are not included unless separately agreed.
Cancellation and refunds
Read the cancellation and refund information before booking. Precise refund eligibility, notice periods, and no-show terms are not yet finalized; get the final terms in writing before authorizing payment.
Customer rights
All applicable legal rights continue to apply. This draft is not a substitute for the final service contract. Contact hello@google3d.com for written scope or payment clarification.
Get a written quote and confirmation of the final booking and refund rules before paying.
Ask a question →Return to bookingLegal status and independence: This service operates independently and is not affiliated with, certified by or endorsed by Google. The Google 3D name and domain incorporate a third-party trademark; the right to use them commercially has not been confirmed. The contracting entity, final terms and refund provisions require review before accepting live customer payments.